Product & Disease State Learning Solutions

Jeopardy has been around a long time, and frankly, I am not that good at it. However, when it comes to the training category, I am pretty good. For example:
Answer: The launch of a new product in a new disease category with multiple scenarios and timelines that you have to be prepared for, no matter what.
Question: What keeps training professionals up at night?
One of the most important yet challenging roles of a training department is preparing the field force for the new launch or expanded launch of a product. Uncertainty, varying timelines, pressure to build the right training strategy and tactics, finding the right vendor partner, delivering quality training that sticks, and staying within budget are all potential challenges to the training team.
HealthCare Innovations (HCI) offers you decades of experience in launching new products and the creativity to help you and your training team set a new standard for high-quality, engaging launch training. As one of our clients put it, “I want the reps to say, ‘Wow, that was good training. How did they do that?’”
Think of HCI for the following product and disease state learning solutions:
- Consulting:
- Launch Training Strategy development, including gaps, needs, and critical success factors
- Curriculum design
- Prelaunch plan – preparing the representative and a launch communication plan
- Implementation plan – the launch event and communication
- Sustainment plan (post-launch) – reinforcing the learner through multiple touch points, coaching, and ongoing sustainment tools. This is critical in order to capitalize on your training investment.
- Design, development, and implementation of:
- Learning systems – traditional paper-based or blended multimedia approach
- Live or virtual preceptorships
- Virtual medical centers to prepare your field force for a new therapeutic class, new treatment team, and potentially new environment
- Virtual patient journey – understand the disease and the patient journey through the eyes, ears, and voice of the patient
- Town-hall meetings with key opinion leaders (KOLs), experts, and patients
- Medical society certifications
- Other customized approaches
Our goal of helping your field force understand a disease and its treatment from the healthcare professional and patient’s point of view drives our strategic and tactical recommendations.
No matter what your launch training needs, you will find that the HCI team listens before coming back with ideas.

